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You are here: Home / Archives for Online Promotion

Online Promotion

Michael Jackson Guitar

By Adam Rafferty Leave a Comment

Hi Gang!

I just wanted to share this little interview with you – it’s the EPK for the new Michael Jackson Guitar Tribute CD “I REMEMBER MICHAEL”.

I speak a little here about my inspiration from MJ & hearing his music as a kid growing up in New York City in the 80’s.

Enjoy!

– Adam

[youtube=https://www.youtube.com/watch?v=bkiwdQcqSqw]

“I REMEMBER MICHAEL” Michael Jackson Solo Fingerstyle Guitar Tribute CD by Adam Rafferty – Coming Soon!

By Adam Rafferty 2 Comments

Hey Gang, here are some fun videos shot during the recording phases of I REMEMBER MICHAEL, the new MJ solo acoustic fingerstyle guitar CD.

We’re aiming for a release date of August 29, 2011 – Michael Jackson’s Birthday! I will keep you updated, I promise. CD’s are in production now, and will be available soon.

Stay tuned, and thank you!

Some thoughts on Music “Success”, “Making It” and “PR”

By Adam Rafferty 2 Comments

A fellow musician recently asked to pick my brain about how I’ve been promoting myself, achieving some modicum of success on YouTube and keeping a busy tour schedule going.

I think they are looking for a technique that they can add on to what they currently do rather than change what they do from the inside out.

There are a million gurus out there who are teaching techniques and social media techniques, but I will tell you something that’s maybe scarier.

There is no one magic bullet, no one activity that will be a “fix it” add on for music career success. The reality is that the answer you seek comes from the inside, not the outside.

People have to like what it is you do (your music), and you can’t buy that. Once you have a viable “product” (again, your music) that people honestly and truly LOVE yes it makes sense to pay for PR, promo – but first you must see if what you have is actually working, and be honest with yourself.

  • At a certain point around 2006 I realized that what I was doing musically was not working spiritually, musically and financially. This was frightening, but at least it was honest.
  • I got quiet and did some “zero based thinking.” Meaning, I said “if I could clear the table and start over, what would I do or not do?”
  • I have gotten totally honest with myself about music that I love to listen to and love play, regardless of who approves of my choices (this is a biggie and it could change your entire social circle, relationships and life!)
  • I’ve gotten quiet regularly and listened to my intuition and gut.
  • From the silence, I have allowed new creative ideas to come to me rather than force ideas.
  • When I tossed the first videos up on Youtube, I paid attention to what people liked. I did nothing crafty to make videos “get hits” – it just happened.
  • I constantly pay attention to what people like in general – not that I copy or do it, but I watch people, take notes.
  • An audience is 2% musicians, 98% regular folks, so I stopped caring what musicians thought of me.
  • I pay attention to and seek out the perfect intersection of my personal integrity and what people like.
  • I play from the heart and am committed 100% to it, but I pay attention to my world inside AND the world outside like a martial artist.
  • Like Thomas Edison, who failed over and over and over with the invention of the light bulb, I’ve kept trying different things until I see what works – as opposed to forcing one thing that does not work.
  • I am ready to adapt at any moment.

People who honestly love what I do has contributed more to the touring, magazine articles, etc than anything I could do one a technical level to “promote myself.”

This being said, I’ve now “tested the waters” and made sure that what I do is worthy of some PR, which I plan to do on the upcoming CD release of “I REMEMBER MICHAEL” – my Michael Jackson Guitar Tribute.

PR is expensive, but that’s how you get more eyeballs. That comes after you’ve tested the “product” – not before.

Doing PR for something people don’t like could be financial suicide, so test, test, test and first make sure that you and your audience love what you do. If a restaurant has sucky food, all the advertising in the world won’t make people love the menu! So – audience first….test…then, PR.

Do people really and truly love what you do? Be honest! You may need to “clear the table” and start over rather than persist in something that does not work.

Yes it is scary and yes it takes guts.

Feeling the Warm Fuzzies

By Adam Rafferty 9 Comments

I recently dealt with 2 companies regarding customer service issues. One company totally and completely gave me the “warm fuzzies” while the other made me so sickened that I have vowed to never do business with them again.

Marketing & customer service always fascinate me as a musician. I think that all of us could stand to take cues from companies that provide fabulous products and services to customers. After all we’re providing a product or service for other people, aren’t we? 🙂

Let’s get the crappy company out of the way first.

Case Study: United Airlines

I recently flew home from Denver International Airprot with a guitar in one of my Casextreme.com road cases. It’s big, but very light…the entire guitar comes to 23 lb or so.

It’s bad enough to pay extra to get it on the flight, but I’m used to that. However, the lady at the gate insisted that it was oversized. Mind you, skis in cases which are way longer are not considered oversize. When I interrupted her and said I’d never paid for oversize for this item, I was threatened that they’d call security. Gimme a break.

She got her tape measure out and proceeded with fuzzy math. It’s triangular but she measured as if it was a rectangle…length and width.

With her plastered on smile and customer service phrases out of a book, it was clear that I was dealing with a very scared little sheep who was afraid to think.

The point is..I fly all year. No one ever ever has charged me oversize for this. She was worried about keeping her job, not a customer.


Fun Facts

Their fee: $100 on top of the baggage fee.

What did they get?: $100, and lost a customer

What did I get?: To take a plane ride that I thought I already paid for.

Their consistency: All airlines pretty much decide at the gate what your fate is and don’t have a standard. Sucks.

The “Warm Fuzzy” Factor? I now despise them and never want to fly on their airline again, I feel cheated.

If I didn’t use the big case, this would be the alternative, more than likely:

[youtube=https://www.youtube.com/watch?v=5YGc4zOqozo]

Case Study: Apple

A few years ago I paid $300 for Apple Care – Apple’s service contract for repair.

Last week, my laptop screen went black AND the keyboard and trackpad died. I went to the NYC Apple store and dropped it off.

First off, when you go there, all the workers have uniforms so that you can pick ’em out of the crowd. Every one of them has a personality and loves computers. Every one has intelligence twinkling in their eyes. And it’s a diverse bunch. Tattoos, piercings, black skin, white skin, short, fat, old, young…Apple’s diversity speaks volumes.

They took my MAC and diagnosed it. Wrote me an itemized list, and then the bill had a big, fat , delicious $0.00 at the bottom.

7 days later I picked it up. (I am typing on it now). When I picked it up, I tried it out, and dealt with another smart dude at the Apple Genius bar.

Fun Facts

Their fee: $300 on top of the price of the computer

What did they get?: $300 but with their service I will buy again

What did I get?: A no-questions asked repair policy, and I have a brand new screen, keypad and mouse on my laptop. They did the mental ju-jitsu with me…even though I spent $300, it feels “free” and friendly.

Their consistency: 100% no questions asked. If you are their customer, YOU and your product is taken care of.

The “Warm Fuzzy” Factor? I now love then even more. Will buy again.

In Conclusion…

Apple got me for $200 more, but it’s not about the money. It’s not what they did, it’s how they did it.

The question we all need to ask ourselves is….what are we giving, what are we taking, how are we making our customers feel, what is our “warm fuzzy” factor.

Musicians – this means you (and me). No matter what the gig, be it teaching, small gig, big gig, CD, book….how warm and fuzzy do we make people feel?

I wish I could do even better than I do. Let me know how.

Long live the fuzz.

Musicians – Please Stop “Making It Big”

By Adam Rafferty 19 Comments

My buddy Jefferson Thomas got a hilarious text message from a singer the other day about a bass players availability for a gig. It read:

“Is he available for a gig, or is he trying to ‘make it'”.

We had a good laugh, and let’s not forget – all humor has some truth in it!

=-=-

A letter to all musicians.

We will always play music because we love it.

However in the process of us who are trying to “have a career”, “make it”, book gigs, make a living and all be the top dog, I urge everyone to take a time out.

We must realize that we are constantly being forcefed “celebrity” – America’s drug of choice (according to Chuck D of Public Enemy), and we are affected by it collectively. It’s easy to forget why we love playing music and turn the simplicity of a song into a house of mirrors.

Everything has become the web presence, the shows, the gigs, the tours, the photos, the twitter, the hits on youtube, to many of us.

It’s all very nice when these things support the music, but when it becomes more important than the music, which we have let it – all of life becomes tainted with the “never having enough”.

The sickness of the music community (and all of showbiz) wanting “something for nothing” is running rampant. Shows like American Idol and overnight internet sensations cloud worthwhile artists from public view – but worse…they spread an MTD (mentally transmitted disease) of “making it”.

Now audiences too can feel the addiction of “wow I can be a celebrity too”. When they see the average, mediocre talent that is on display it is in reach for them. A baby can sing “Hey Jude” and be a star.

It used to be that audiences appreciated seeing someone do something that they COULDN’T do.

Imagine if everyone stopped trying to “make it”.

Imagine if YOU stopped trying to “make it”. Might you not be happier? How much will actually change?

None of the people who are “making it” are fooling me. Their being flashed before my eyes is like a temporary newspaper headline.

I call on you, dear musician, to abandon “making it big”. Just do what you do, let the profundity speak for itself with its own quiet voice. Carry on and live from the heart.

=-=-=-

Why do I write this? To give value to the music community in some kind of way. To orient students and aspiring pros in a direction that will blossom.

In hindsight, the only thing that has ever done my “career” any good was being 100% into the music and feeling the natural joy that comes from that. Everything else has NOT worked…and believe me, I have tried!

🙂

Good Luck, and groove on!

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